With the WorkForce Management Health Check we examine how "healthy" the WFM system, the WFM process and the users still are. This health check can be modularized as desired.
Consider:
- Dealing with functional issues
- Implement/configure process changes in the WFM system
- Discuss and work out future changes to the process
- Train users within the WFM team
Are you interested in the WFM Health Check?
If so, please feel free to contact me for the possibilities.