Has there been a turnover in your WorkForce Management team over the past few years, are there specific functionalities in the WFM package underexposed or have you purchased a new WFM package?
For all questions regarding NICE IEX and Genesys WFM, you have come to the right place.
Among other things, I supply:
- WFM refresher course
- Complete system training focused on the WFM processes
- Training for specific functionalities
Are you interested or have other training needs?
Please feel free to contact me for options.
