Has there been a turnover in your WorkForce Management team over the past few years, are there specific functionalities in the WFM package underexposed or have you purchased a new WFM package?

For all questions regarding NICE IEX and Genesys WFM, you have come to the right place.

Among other things, I supply:

    • WFM refresher course
    • Complete system training focused on the WFM processes
    • Training for specific functionalities

Are you interested or have other training needs?
Please feel free to contact me for options.